Google My Business
Google My Business is one of the most powerful tools available for any company to take advantage of.
One of the biggest mistakes we see almost everyone make when it comes to GMB is reviews.
Reviews are one area I see business owners overlook the most. Ignoring or not replying to reviews, positive or negative is one of my biggest annoyances.
Consumers look for businesses that are engaged with their customers. If you don't respond to the reviews, you are showing potential customers that you don't care and they will go elsewhere. Reply to both positive and negative reviews.
If you do one thing today, take a look at your GMB page and check the information is correct and acknowledge any reviews you have.
If you have any questions, leave a comment below or feel free to message me.
P.S. If you have no reviews at all, this is an area to focus on as this is a crucial factor when it comes to local SEO.
GMB Guide: https://www.semrush.com/blog/google-m...
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