How to create basic IVR on Asterisk

Published: 24 August 2023
on channel: LinuxHelp

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IVR stands for Interactive Voice Response, a technology that automates routine customer service interactions by permitting callers to interact using touch-tone digits or their voice. A basic example of an IVR application is an automated attendant or voice menu: callers are presented with a recorded menu and respond by selecting a digit or, in some cases, by entering an extension number.

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