SSAC24: Fanalytics: Fan Engagement in a Virtual and Global World
There are more ways than ever for fans and organizations to engage and interact, both digitally and in-person. By extending the game day experience and connecting more broadly with fully virtual viewing opportunities, sports organizations have an abundance of options to reach more fans in new and different ways. However, maximizing fan attention and engagement remains a challenge in a world where so many alternatives exist. This panel will delve into the ways that organizations foster authentic and long lasting fan engagement and how they differentiate in their local market while globalizing their brand. Panelists will also discuss the increasing role of technology and who owns the fan data along with the growing need for analytics to connect sports and fans.
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