If your mobile device isn't connecting to Bluetooth, you can try these steps:
Check Bluetooth settings: Make sure Bluetooth is turned on
Restart your phone: Restarting your phone can reset your Bluetooth and Wi-Fi, and force them to reconnect
Check the distance: Bluetooth devices generally need to be within 20 feet of each other to connect
Clear Bluetooth cache: Clearing your Bluetooth cache can completely reset Bluetooth
Remove other pairings: If your phone has been paired with other Bluetooth devices, remove those pairings
Update your drivers: Check for any available software updates and install them
Reset your Bluetooth device: Reset your Bluetooth device
Forget and set up as new: Forget your Bluetooth device and set it up as new
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