how to Fix the canvas problem in Camtasia Studio 9
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Step 1: Select the Use software-only mode Hardware Acceleration Option
Numerous Camtasia users have confirmed that the Use software-only mode option fixes the software’s black screen previews. As such, the black screen error is often due to Camtasia’s hardware acceleration settings. This is how you can select the Use software-only mode setting in Camtasia 9.
Open the Camtasia 9 window.Click the Edit menu and select Preferences to open the window shown directly below.Select the Advanced tab on the Preferences window.
Then click the Hardware Acceleration drop-down menu and select Use software-only mode.
Click the OK button to close the Preferences window.Then restart the Camtasia 9 software.
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