What Is an Internal Knowledge Base & How to Create One - Easy Steps
An internal knowledge base is a cloud-based platform where you can securely store information related to your company’s workplace policies, product information, training documents, and much more.
It’s an asset for your employees, as they can refer to your internal knowledge base and get instant answers to any questions they have.
Understand what an internal knowledge base is and learn how to create one with these easy steps. This video provides a detailed guide to building an effective internal knowledge base that enhances organizational knowledge sharing.
🕒 Timestamps
0:00 - 0:29 - Introduction & the problem
0:30 - 1:05 - What is an Internal Knowledge Base & how does it help?
1:06 - 1:17 - Examples & types of an Internal Knowledge Base
1:18 - 1:38 - How does Knowledge Base Software can help
1:39 - 1:55- How to create an internal knowledge using ProProfs Knowledge Base
1:56 - 2:05 - Collaborating with other users
2:06 - 2:26 - Using Access Control
2:27 - 2:36 - Analyzing the knowledge base usage with reports
2:37 - 2:45 - Conclusion
2:46 - 2:51 - Sign Up
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